FAQs

1- What are the payment options?

These are our payment options:

- Bank Deposit

- Credit/Debit Card

- PartPay (What's PartPay?)

2- How much is the Shipping fee?

The rates are as follows:

¤ Purchases between  $0.00 - $49.99 = $5.00 shipping fee (Rural: $9.80)

¤ Purchases between $50.00 – $79.99 = $6.00 shipping fee (Rural: $10.80)

¤ Purchases of  $80.00 or more get FREE shipping!

3- Do I get a tracking number?

 Yes, you always do!

4- How long do I have to wait for my Pre-ordered item to arrive?

Pre-ordered items can take anywhere between 2 to 3 weeks to arrive. Once we receive the product we'll ship it and send you an email confirmation with your tracking number. 

5- If my order has in stock products and pre-ordered products, do you ship them all together?

If your order has In-stock and Pre-ordered items, we will ship your order when all your items have arrived. If you would like your In-Stock products to arrive before the Pre-Ordered, please place a separate order.