FAQs Payment & Shipping
- How long does shipping take?
Please notice due to COVID-19 the shipping times have changed to 4-5 working days.
New Zealand: Standard & Rural 2-3 working days
Australia: Standard Tracked & Untracked 3-10 working days
- Do I get a tracking number?
New Zealand: Tracking number with all shipping option
Australia: Choose "Tracked" option for a tracking number
- If my order has in stock products and pre-ordered products, do you ship them all together?
- I'm not getting any information when I click on my tracking number link